American Airlines Full Review
American Airlines has an overall score of 3.0 out of 5 stars, giving it a ranking of 1 of 170 airline stores.
To calculate American Airlines' score, we look at a range of factors and compare them with other brands in the airline space. We look at overall brand popularity, American Airlines' price point compared to other airline store, as well as reviews they've received from customers. We also look at e-commerce features such as payment options accepted, discount policies, shipping and returns policies, and other customer service features.
American Airlines eCommerce Store Ratings & Features
High-level summary of American Airlines store features, discount policies, availability of promo codes, payment methods accepted, and shipping and returns policies.
American Airlines Online Ratings & Feedback
Based on reviews posted at online review sites such as TrustPilot, Better Business Bureau, and Glassdoor, American Airlines has generally negative feedback and ratings from customers. See more details of American Airlines' online reviews here
American Airlines Discounts for Veterans, Seniors & Students
American Airlines Shipping & Returns Policies
American Airlines offers good service and support when it comes to shipping, returns and exchanges. Specifically, American Airlines offers the following shipping and returns policies: free returns & exchanges
. American Airlines did not offer the following shipping and exchanges features at the time of our last research: money-back guarantee
American Airlines Payment Methods Accepted
American Airlines accepts some payment methods beyond standard credit card payments. Specifically, American Airlines accepts the following payment methods: gift cards
. American Airlines did not accept the following payment options at the time of our last research: debit & prepaid cards
, Apple Pay
and Google Pay
. Learn more at American Airlines' website
American Airlines Pricing Matching & Special Couponing Policies
American Airlines does not currently offer any specific price matching or special couponing features for customers. American Airlines does not offer the following pricing and couponing features at the time of our last research: price matching
, coupon stacking
and competitor coupons
. Check for any updates on aa.com