American Airlines FAQ

Product & Service Features

Shipping & Returns Policies

Payment Options

Discount Policies

Customer Service Features

Financing Options

Website Features

Other Features

Rated 4.0 - 45 reviews

About American Airlines

American Airlines is a major airlines company operating the e-commerce site aa.com. American Airlines sells its products and services in the airlines vertical, offering discounts and promo codes to its customers infrequently. American Airlines has good ratings among shoppers on Knoji, with 45 ratings and an average rating of 4.0 stars. American Airlines scores very highly compared to other brands in the airlines industry, providing 21 e-commerce features to better serve its customers.

American Airlines' Features Scorecard

Shipping & Returns Policies
Free Returns & Exchanges:
Yes
American Airlines offers free returns & exchanges for qualifying orders and customers, according to their free returns & exchanges policies. See policies and program details on their returns & exchanges policies page. Read full answer >>
International Shipping:
Maybe
It appears that American Airlines may not offer international shipping currently. Read full answer >>
Payment Options
Debit & Prepaid Cards:
Maybe
It appears that American Airlines may not accept debit & prepaid cards currently. Read full answer >>
Paypal:
Maybe
It appears that American Airlines may not accept PayPal currently. Read full answer >>
Apple Pay:
Maybe
It appears that American Airlines may not accept Apple Pay currently. Read full answer >>
Google Pay:
Maybe
It appears that American Airlines may not accept Google Pay currently. Read full answer >>
Discount Policies
Black Friday Ad:
Yes
American Airlines offers Black Friday ad for qualifying orders and customers, according to their Black Friday ad policies. See policies and program details on their Black Friday page page. Read full answer >>
Cyber Monday Ad:
Yes
American Airlines offers Cyber Monday ad for qualifying orders and customers, according to their Cyber Monday ad policies. See policies and program details on their Cyber Monday page page. Read full answer >>
Military Discounts:
Maybe
It appears that American Airlines may not offer military discounts currently. Read full answer >>
Official Coupons Page:
Maybe
It appears that American Airlines may not offer official coupons page currently. Read full answer >>
Student Discounts:
Maybe
It appears that American Airlines may not offer student discounts currently. Read full answer >>
Senior Discounts:
Maybe
It appears that American Airlines may not offer senior discounts currently. Read full answer >>
Birthday Discounts:
Maybe
It appears that American Airlines may not offer birthday discounts currently. Read full answer >>
Price Matching:
Maybe
It appears that American Airlines may not offer price matching currently. Read full answer >>
Competitor Coupons:
Maybe
It appears that American Airlines may not accept competitor coupons currently. Read full answer >>
Coupon Stacking:
Maybe
It appears that American Airlines may not allow coupon stacking currently. Read full answer >>
Customer Service Features
Money-back Guarantee:
Maybe
It appears that American Airlines may not offer money-back guarantee currently. Read full answer >>
Gift Cards:
Yes
American Airlines offers gift cards and discounted gift cards during special promotional events. Find gift cards for American Airlines. with their gift card program. See policies and program details on their gift cards page. Read full answer >>
Loyalty Programs:
Maybe
It appears that American Airlines may not offer loyalty programs currently. Read full answer >>
Customer Reviews:
Maybe
It appears that American Airlines may not offer customer reviews currently. Read full answer >>
Financing Options
Affirm Financing:
Maybe
It appears that American Airlines may not accept Affirm financing currently. Read full answer >>
Afterpay Financing:
Maybe
It appears that American Airlines may not accept Afterpay financing currently. Read full answer >>
Klarna Financing:
Maybe
It appears that American Airlines may not accept Klarna financing currently. Read full answer >>
Bread Financing:
Maybe
It appears that American Airlines may not accept Bread financing currently. Read full answer >>
Website Features
Website Security & Privacy:
Yes
American Airlines offers website security & privacy for qualifying orders and customers, according to their website security & privacy policies. See policies and program details on their website security & privacy policies page. Read full answer >>
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